Frequently Asked Questions
SHIPPING
How do you ship & what is the price?
Shipping costs vary depending on your exact location and shipping option. In general, most of our products ship FREE from the USA in 3-8 business days (Please allow 2-3 business days for processing).
Why didn’t my shipment come in one package?
We ship orders from various warehouses in the United States. Our stock is spread out over multiple fulfillment centers for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don’t panic if you don’t receive all your items simultaneously. They are on the way.
What countries do you ship to?
Currently, we only ship to the United States. However, we cannot ship to P.O. boxes or military bases.
How do you ship?
We ship orders from our fulfillment warehouses in the USA using USPS mostly and occasionally UPS & FedEx. After your order is processed by one of our facilities, we will send it to the shipping company, and they will completely handle it. You will receive a tracking number to follow along with your order.
How long will it take for my order to be delivered?
All our items are shipped fast & free right here in the USA. Because we fulfill all our items from the USA, you can expect to receive them on average in 5-8 business days.
How can I track my order?
We will send you tracking information to the email you provided at checkout. This email will also guide you on how to track your package. Please note that the tracking information will be displayed 2-3 days after you receive that email. You can also check your tracking at https://www.fancydeals.net/order/tracking/
PAYMENT
How can I pay for my order?
We offer safe shopping and accept payment via PayPal, Visa, Mastercard, Amex, Discover, GPay, and Apple Pay. All products are listed in US Dollars.
What is the default payment currency?
Our products are listed in US Dollars.
Can I pay COD – Cash on delivery?
No. Sorry. We can only accept payment in advance. You can use one of our secure payment methods to pay for your order.
ORDER
How do I place an order?
First, visit our store at https://www.fancydeals.net/ Choose products you love, then click “Add to cart” & “Check out.” Finally, fill in your information and pay. That’s it!
My product has a problem. What can I do?
What to do in 3 steps:
Step 1
Try to troubleshoot the item by checking the manual we provide in the package. We can often solve the problem for you without you needing to return anything. The product seems to have a problem in many cases, but it can be solved by restarting, installing properly, or fixing an accessory.
Step 2
If you still have difficulties with your item, especially for complicated products such as Car DVD Players, GPS, or TV Boxes, we will recommend that you get the product installed or inspected by a qualified technician to confirm that it is faulty rather than incorrectly installed.
Step 3
Once you have confirmed the product is faulty after steps 1 and 2, you should contact us at support@fancydeals.net.
What if the product is broken?
If any product is faulty, you are protected under our refund & returns policy. The policy can be viewed here: https://www.fancydeals.net/refund-policy/
What is your refund policy?
Please visit https://www.fancydeals.net/refund-policy/ for full information on our refund policy.